Join OCLC and Atlas Systems, Inc. for an in-depth look at the recent advancements shaping interlibrary loan services. Learn how the evolution of smart fulfillment, powered by data and machine learning, and now AI, is driving smarter automation, optimizing fulfillment options, and providing faster delivery. This session will also explore the history of OCLC’s ILL services and its expansive global network, highlighting how OCLC and Atlas’ ongoing innovations advance resource sharing to meet the evolving needs of libraries and their users.
Presenters:
Peter Collins, Director of Resource Sharing, OCLC
Sara Juel, Access Services Program Manager, Atlas Systems, Inc.
Cathy King, Executive Director, Delivery Services, OCLC
Jenny Rosenfeld, Product Manager, OCLC
Are you new to interlibrary loan (ILL)? Or do you often have to train new ILL staff? Join our experienced panel of ILL professionals as they share the insider knowledge they wish they'd known when starting out. We'll demystify ILL terminology, explore networking strategies, discuss training resources and plans, and uncover the unwritten rules of successful ILL operations. Bring your questions and learn from seasoned experts who will help you build confidence and competence in your ILL role.
Panelists include:
Troy Christenson, Resource Delivery Librarian, University of Texas at Arlington Libraries
Mallory Duff, Interlibrary Loan Technician, Carroll County Public Libraries
Rosemary Humphrey, Interim Director of User Services, Kennesaw State University
Melissa Perez, Head of Resource Sharing, The Claremont Colleges
