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Join us for two presentations. Presentation 1, "Working together towards accessibility," and presentation 2 lightning talk,  "It's a small shop after all: Focusing on small ILL operations."  Session 1 Working together towards accessibility 1:00 – 2:00 pm, EDT In 2025, the University of Houston Libraries Acquisitions & Resource Sharing Department embarked on a project to meet requirements for the accessibility of digital documents per ADA Title II. The project relied on close collaboration among staff members across multiple units within the library and with colleagues in the university's Office of Equal Opportunity Services. The Resource Sharing team made great strides on this project despite internal leadership changes and technical challenges with equipment. This program describes opportunities for cross-departmental collaboration, steps taken, the impacts of the project so far, and lessons learned. Speakers: Louise Kidder, Head of Acquisitions & Resource Sharing, University of Houston Tammy Gardiner, Executive Director, Digital Accessibility, Office of Equal Opportunity Services (EOS), University of Houston System    Session 2 Lightning talk It's a small shop after all: Focusing on small ILL operations 2:00 – 2:30 pm, EDT Resource sharing discussions, literature, and conferences often leave out the unique experience of smaller ILL departments run by just one or two staff. We are exploring ways to facilitate necessary collaboration and communication between resource sharing practitioners at small shops. We will share results from our survey of smaller departments and address topics of specific interest to small shops, such as budget, staffing, and workload concerns. Join us if you wear many hats, spin many plates, and want to connect with others who do too. Speakers: Hannah Chupp, Resource Sharing and Reserves Librarian, University of Texas at Dallas Jacob Long, Interlibrary Loan Coordinator, Bryn Mawr College
Join us for two lightning talks. Presentation 1, "Partner shipping: Collaborative models for cost reduction," and presentation 2,  "One chapter at a time: Improving the discovery-to-delivery process for book chapter interlibrary loan requests."  Session 1 Partner shipping: Collaborative models for cost reduction 1:00 –1:30 pm, EDT In 2023, an accidental misunderstanding of a niche shipping policy led to the development of a "Partner Shipping" pilot at the Boston Library Consortium (BLC). What began as a small operational hiccup evolved into a collaborative shipping model/buddy system that pairs BLC member institutions within and outside the MA/RI courier system to bundle resource sharing returns, leverage existing courier routes, and reduce redundant shipments. By increasing efficiencies within pre-existing workflows, the pilot achieved more than $10,000 in shipping cost savings while significantly reducing the overall number of shipments across the consortium. This session will explore the happy accidents that led to Partner Shipping, outline the planning process and data collection BLC used to execute the pilot, examine the operational, financial, and environmental impacts of the program, and discuss the pilot's transition into a standing resource sharing initiative. Presenters will also discuss alternative collaborative shipping models that libraries can adapt to their own contexts. From this presentation, attendees will gain practical strategies for identifying potential efficiencies in current shipping workflows, adapting the Partner Shipping model to their own library or consortium, and building low-barrier collaborations that reduce costs and environmental impact while maximizing shared workflows. Speakers: Angie Batson, Resource Sharing Specialist, Wellesley College Marc Hoffeditz, Deputy Director, Boston Library Consortium Jana Pietrzyk, Interlibrary Loan Specialist, Connecticut College Session 2 One chapter at a time: Improving the discovery-to-delivery process for book chapter interlibrary loan requests 1:30 – 2:00 pm, EDT Due to resource metadata and linking settings between the University of Memphis Libraries' EBSCO discovery layer and ILLiad request form, the Interlibrary Loan office repeatedly received loan requests for entire books when their users only needed one or two book chapters. To refine the workflow for these requests, the Interlibrary Loan and E-Resources librarians worked together to develop a "request individual book chapter" option in the EBSCO discovery layer, which would appear on all book records in addition to the standard "request this item through interlibrary loan." Making this distinction visible to users has helped to eliminate ambiguity in book loan requests, saving time for both the Interlibrary Loan office and library patrons. This lightning talk will demonstrate the settings configuration of this added request option and discuss outcomes for the delivery of books and book chapters to Interlibrary Loan users. Speakers: Sofiya Dahman, Interlibrary Loan and Resource Delivery Librarian, University of Memphis Marie Peeples, Electronic Resources Librarian, University of Memphis  Open discussion 2:00 - 2:30 pm, EDT