Join OCLC and Atlas Systems, Inc. for an in-depth look at the recent advancements shaping interlibrary loan services. Learn how the evolution of smart fulfillment, powered by data and machine learning, and now AI, is driving smarter automation, optimizing fulfillment options, and providing faster delivery. This session will also explore the history of OCLC’s ILL services and its expansive global network, highlighting how OCLC and Atlas’ ongoing innovations advance resource sharing to meet the evolving needs of libraries and their users.

Presenters:

• Peter Collins, Director of Resource Sharing, OCLC
• Sara Juel, Access Services Program Manager, Atlas Systems, Inc.
• Cathy King, Executive Director, Delivery Services, OCLC
• Jenny Rosenfeld, Product Manager, OCLC