About this blog
Designed to highlight practical approaches and ideas that increase technical services efficiency, the meetings feature member librarians who talk about how they are working differently.
This blog is produced by the OCLC Member Services staff. Contributors include:
Chris Martire, Director, Member Services
Chris joined OCLC in April 2009, to lead OCLC's U.S. Member Services team. She has over 20 years of experience serving libraries through program management positions with online publishers, eBook technology providers, and consortia. Chris earned her undergraduate degree from Connecticut College.
Eric Forte, Member Services Consultant
Eric joined OCLC in October 2010. Most recently, he was Associate Dean for Library Services at Boise State University, managing public services and IT, and coordinating assessment activities. Eric previously served as Economics Librarian, Reference Services Coordinator, and Head of Access Services at the University of California, Santa Barbara. Eric holds an MLIS from the University of Illinois at Urbana-Champaign, and his undergraduate degree is from the University of Texas at Austin.
Daphne Kouretas, Member Services Consultant
Daphne, joined OCLC in August 2009. Daphne previously coordinated research communication and access at the UK's largest funder of community initiatives, the Big Lottery Fund. She has also managed a collection on community health in developing countries, provided consultancy services, and facilitated networking and learning among resource centers in east Africa and south Asia. Daphne earned her master's in information science at City University, London in 2005, and her undergraduate degree from Oberlin College.
Carole Myles, Member Services Consultant
Carole joined OCLC in June 2009. Previously, she worked at Assumption College for six years, serving as Head of Reference and Instructional Services. Carole has also worked for information companies, such as SilverPlatter Information, Books 24x7, Ingenta and Credo Reference (formerly xrefer) in various management roles. Carole has an MLIS from Simmons College, and her undergraduate degree from Trinity College of Vermont.